服务条款

Last updated: October 22, 2026

Overview

This website is operated by Goodbye Friday ("we", "us" and "our"). These Terms of Service apply to your use of our website and purchases from our store. By using the website or placing an order, you agree to these terms. Our store is hosted on Shopify, which provides the commerce platform used to offer our products and services.

Using our store

You must have the legal capacity to make a purchase or have permission from a parent or legal guardian. Please provide accurate contact, billing and delivery information and keep your account credentials secure. You must not use the website for unlawful purposes, interfere with its operation, submit malicious code or misuse other people's information.

Products

We sell handmade fabric hair clips. Each listed set contains two matching clips in the selected shape, with a gift box included, unless a listing states otherwise. Please review the product description and selected shape before ordering. Fabric pattern placement may vary slightly between handmade pieces. Screen settings may affect how colours appear; this does not limit your rights if an item is faulty or materially different from its description.

Prices, payment and orders

Prices are displayed in U.S. dollars (USD). Listed product prices exclude shipping and applicable taxes unless stated otherwise. The checkout displays the amount payable before you submit payment. Payment is required before dispatch. Product availability and pricing may change. If we identify an error or cannot fulfil an order, we will contact you to explain the issue and arrange an appropriate correction, alternative or refund for any unfulfilled items.

Shipping

We currently ship to U.S. addresses only, with orders dispatched from Tianjin, China. Please see our Shipping Policy for processing times, estimated delivery times, shipping charges and destination restrictions. Delivery estimates are estimates and may be affected by carrier or customs delays.

Returns and exchanges

Returns and exchanges may be requested within 30 days of delivery for new, unused items. Customers pay return shipping unless there is a product quality issue, in which case we cover return shipping. Please read our Refund Policy and contact support@goodbyefriday.com before returning an item.

Website content and third-party services

Our original website content, brand materials and product photographs may not be reproduced for commercial use without permission. Third-party links and services may be governed by their own terms. We are responsible for our products and customer service; Shopify provides our commerce platform.

Privacy

Your use of the store involves processing personal information as described in our Privacy Policy, including processing by Shopify and relevant service providers. Please read that policy for information about your privacy rights and choices.

Your legal rights and changes to these terms

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded or restricted. We may update these terms by posting a revised version and updating the date above. The terms in effect when you place an order apply to that order, except where applicable law requires otherwise.

Contact

For order support, returns or product questions, email support@goodbyefriday.com. For general or policy enquiries, email hello@goodbyefriday.com.